Greater Anglia has released a video from managing director Jamie Burles which educates customers about the new systems and processes in place at their stations and on their trains.
In the video, he says everyone is now able to travel by train again: “It’s now an option again to travel by train, so here at Greater Anglia, we’re very much looking forward to seeing you in the near future.”
He has outlined that many measures have been introduced including stricter cleaning routines for high touch areas, sanitising stations available and the wearing of masks when on transport and in public areas.
He explains that the company is now operating a near normal timetable, with more frequent trains, so there is plenty of capacity which helps with social distancing.
The company is recruiting new cleaning staff, as well as using an arsenal of powerful new equipment, including vacuum cleaners that clean the air as well as floors and upholstery, fogging guns to disinfect all carriages and testing equipment to check the company’s cleaning regime is as effective as possible.
In the video, the managing director reminds people that face coverings must be worn on stations and trains, with some exemptions, and that people refusing to wear them could be fined £100, before putting on his own face covering and entering the station.
More about Greater Anglia’s Safer Travel Pledge is also available on their website